The New York State Central Register notifies the local child protective services (CPS) immediately. An investigation will begin with 24 hours. This will usually include a telephone call back to the reporting source to verify the information provided and to begin assessing any risk to the child.
Phone Number Makes Services for Vulnerable Adults More Accessible. Callers should dial for information about adult services. The New York State Human Services Call Center (HSCC) can answer questions about adult services, provide contact information for local Adult Protective Services (APS) units, or take information to be sent to local APS units regarding abuse, neglect, or.
The New York State Office of Children and Family Services, through the Bureau of Adult Services, is responsible for the oversight of the Adult Protective Services and the Family Type Home for Adults programs. Adult Protective Services (APS).
New York State Office of Children and Family Services (OCFS) Adult Protective Services. Contact APS. Call the OCFS Human Services Call Center Bureau of Adult Services Helpline at to leave a message for local APS, to obtain the phone number for local APS, or to obtain general information about APS.